Bad Weather Policy: Like all outdoor activities we are sometimes affected by bad weather. For this reason all our courses are priced with the expectation that we might get unlucky and miss one session per term. So although all of our terms run over a period of 6 weeks you are paying for 5 classes. Our base price for a 1hr course cost £15.60 per week for 5 classes (1hr each class). However if we get lucky and there are no rain outs then participants get the 6th week as a free bonus.
If due to bad weather more than one of the six classes is cancelled the participants are offered either:
– The opportunity to attend one of our weekly Drop In classes on another day
– A credit note to the value of the classes canceled to be used towards a future term of coaching
Lessons will continue in light rain and will only be canceled in the event of heavy/constant rain making the courts unplayable.
In the event of bad weather a final decision is only made 15 minutes before the start of a session. If a lesson is cancelled players will be notified by text message to the number provided when registering for the course. There are times when lessons go ahead even when it has just rained 30 minutes before the start of a session. Occasionally there are times when lessons are unfortunately cancelled 15 minutes into the start of a session. Our policy is to always try our best to play but ultimately we don’t control the weather.
If lessons go ahead then no credit notes are issued. We would love to have you come and join our sessions but please only sign up if you agree to these conditions.